ISO 9001:2008 Training


Course Objectives

  • To introduce quality concepts, quality management system and the ISO Standards
  • To understand the requirements of the ISO 9001:2008 standard
  • To know the development of quality management system documentation including the preparation of quality manuals, procedures and work instructions
  • To learn how to implement and maintain an effective ISO 9001:2008 quality management system
  • To gain an overview of quality auditing
  • To know the ISO Certification process
  • To gain an insight to the revised ISO 9001:2015 standard


Date:  June, 2015

Duration:  2 days  (9 am to 5 pm)

Venue:  Yangon City (to be advised)

Fee:  U$ 800.00 per participant (includes lunch, tea-breaks, course notes and certificate of attendance). Payment can be in U$ or local Kyat currency

For Whom:  Management and Executives who are keen to understand and implement the ISO 9001Quality Management System


Course Methodology

The course will be conducted through

  • Lectures & Discussions to allow for better understanding of the application of the ISO 9001 Quality Management System
  • Quizzes to test understanding of the covered topics
  • Exercises to develop the quality documentation and to appreciate the expectations of maintaining the quality management system


Course Outline


  • Introduction of programme and course participants
  • Quality Concepts – understanding of quality definitions
  • Quality Management & ISO Standards – background to quality management
  • Interpretation of the ISO 9001:2008 Standard – understand the Clauses of the Standard
  • QUIZ 1 – Understanding of the ISO 9001:2008 Standard
  • Process Approach to Quality – how processes are managed
  • EXERCISE 1 – Identification & Management of Key Processes
  • EXERCISE 2 – Flowcharting of identified Key Processes


  • Review of Day 1
  • Quality Documentation – contents development for the Quality Manual & Procedures
  • EXERCISE 3 – Development of the Quality Documentation
  • Quality Audits – principles of auditing
  • QUIZ 2 – Identifying non-conformities in auditing
  • Implementing the ISO 9000 Quality Management System
  • QUIZ 3 – Overview Test of ISO 9001:2008 Standard
  • Problems in implementation & achieving Certification
  • Insights into the revisions in the ISO 9001:2015 Standard
  • Course Review


Course Trainer

The course will be conducted by Sunil Sahadevan, Principal Consultant of QualityQuest Solutions of Singapore.