Importance of ISO 9001

The ISO 9001 quality management systems standard offers a wide variety of benefits to an organisation. 

The quality standard is applicable to companies of any size or sector who is seeking to improve their internal management and operational processes. We recommend that companies who are completing ISO 9001 certification apply the standard throughout their organisation, as opposed to at a particular department, site or divisions of the company.

Benefits of the ISO 9001 standard:

  •     Enhanced customer satisfaction and improved customer loyalty leading to repeat business
  •     Increased revenue and market share obtained through flexible and fast responses to market opportunities
  •     Integration and alignment of internal processes which will lead to increased productivity and results
  •     Enhanced business performance and better cost management
  •     Providing confidence to interested parties as to the consistency, effectiveness and efficiency of the organisation
  •     Increased credibility and competitiveness in the market
  •     Consistency in the delivery of your product or service
  •     Lower costs and shorter cycle times through effective use of resources
  •     Improved communication, planning and administration processes